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22 Comments

  1. Neil Batchelor March 8, 2020 at 1:36 pm #

    Can you manually verify a user. If so how? Thanks

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    • RokasJ March 10, 2020 at 7:21 pm #

      Hi Neil,

      Unfortunately it’s not currently possible to manually verify customers yet, but we have added it to our to do list.

      Best regards,
      Rokas – Support team

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  2. JaYmZ November 30, 2019 at 8:01 pm #

    I have a problem with this plugin (4.6.1) with custom theme and WC 3.8.0.
    Notification is:
    CRITICAL Uncaught Error: Call to a member function get_page_permastruct() on null in /wp-includes/link-template.php:373

    I have checked option in admin area: Prevent User Login Globally.
    When I have added item to cart (as non logged user) on the frontend, go to the next step (checkout), fill new user data and submit form the blank page with stack trace is showing:
    #0 /wp-includes/link-template.php(335): _get_page_link(Object(WP_Post), false, false)
    #1 /wp-includes/link-template.php(146): get_page_link(Object(WP_Post), false, false)
    #2 /wp-content/plugins/woocommerce/includes/wc-page-functions.php(67): get_permalink(Object(WP_Post))
    #3 /wp-content/plugins/woocommerce-jetpack/includes/class-wcj-emails-verification.php(124): wc_get_page_permalink(‘myaccount’)
    #4 /wp-content/plugins/woocommerce-jetpack/includes/class-wcj-emails-verification.php(55): WCJ_Email_Verification->check_if_user_email in /wp-includes/link-template.php at line 373

    If I register user with WooCommerce form, activate account by Email Verification Module, next login and submitting checkout page everything is working perfect.
    If I have unchecked option Prevent User Login Globally. add item to cart (non logged user), and then go to checkout page and fill user data the problem doesn’t exists (but I automatically logged by WooCommerce).

    How to resolve this problem? Any suggestions?

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  3. Jade February 18, 2019 at 4:55 pm #

    Everything works perfectly from registering a user but when I verify via the link in the email I am redirected to a 404 page.

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    • RokasJ February 18, 2019 at 7:34 pm #

      Hi Jade,

      Could you contact us directly at support@booster.io? Thank you.

      Best regards,
      Rokas – Support Team

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  4. Phil November 18, 2018 at 12:22 am #

    Hi!

    Please add to your todo list :

    – Block the welcome woocommerce email if the registration is not verified … and send the woocommerce welcome email just after verification is done 🙂

    TIA
    Cheers
    Phil

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  5. Hop November 13, 2018 at 2:26 am #

    everyone seems to have the same issue with no response from Booster. I will ask very simply

    How do we resend email verification link?

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    • RokasJ November 13, 2018 at 3:32 pm #

      Hi Hop,

      Unfortunately that’s not possible yet but we have added it to our todo list.

      Best regards,
      Rokas – Support Team

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    • Rob van Herpt November 14, 2018 at 10:01 am #

      E-mail to support@booster.io results in
      Uw bericht heeft enkele of alle geadresseerden niet bereikt.

      Onderwerp: Email verification
      Verzonden: 13-11-2018 16:59

      De volgende geadresseerde(n) zijn niet bereikt:

      ‘support@booster.io’ op 13-11-2018 16:59
      550 msg-id=1gMb5n-0001QK-WF)

      So it does not reach you.

      My question:
      I am using the e-mail verification and I think it helps getting less users that are bots.
      BUT
      They still manage to make an account, off course the account is flagged as non-verified.
      But the non-verified is not an attribute I can sort the users on.

      So removing non-verified users is not something I can do from Woocommerce. I need to do that by hand (13K users…) or with some kind of scheduled script directly on the database.

      I would prefer to do it myself, so I can check before I remove (I started using the verification a year after I started the WooCommerce site.

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    • RokasJ November 14, 2018 at 2:50 pm #

      Hi Rob,

      We have added sorting by verification status to our todo list.

      Best regards,
      Rokas – Support Team

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  6. Thibault de Changy November 11, 2018 at 9:24 pm #

    Verification mail seem wrong on my side. What can be the reason ?
    Tested on local host with a gmail SMTP config,, WP memory set to 256MB, I receive this link :

    http://localhost:8888/Lemaitre/mon-compte/?wcj_verify_email=eyJpZCI6MTksImNvZGUiOiI4NDdkMmI3NjkwNWJkNTEyZWNiN2Q4OWE2ZTRkNGJhNCJ9

    I tried it two times, with the same email recreated thru guest purchase, and the link(s) bring to a 404 error.

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    • RokasJ November 13, 2018 at 3:29 pm #

      Hi Thibault,

      Could you contact us at support@booster.io? Thank you.

      Best regards,
      Rokas – Support Team

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  7. Rob van Herpt May 22, 2018 at 4:23 pm #

    Sorting the users on the “Verified” field would be really helpful in deleting spam-accounts.

    Also marking a client as Verified by myself and being able to re-send the e-mail for verification would be really good options.

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  8. Robert Steele April 27, 2018 at 1:19 pm #

    Sometimes our users don’t get the user verification email, or miss it in their spam folder. Is there a way to have a manual override so when this happens, I can just verify them automatically?

    Also, is there a way to prevent them from adding items to the cart unless they are logged in? Or is this feature in a different plugin?

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  9. Phil February 23, 2018 at 4:31 am #

    Hi Tom 🙂

    Yep agree with Matthew, and remember my request, a link in the header of users list to order by Verified / Not verified please 🙂

    Cheers

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  10. Matthew Clark February 6, 2018 at 8:30 pm #

    Looks like there’s no way for an admin to manually mark an account as “verified.” Nor is there a way for an admin to re-send the verification email on behalf of the user.

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    • Volker May 22, 2018 at 5:30 pm #

      same question….if a user doesn`t press the verification/activation link, how can the admin resend the verification mail (reminder)

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  11. Héctor November 16, 2017 at 11:25 am #

    Is there any feature to add a confirm email field in the checkout page of the Woocommerce? Just in order to double check the email of the client. Something similar to this plugin: https://es.wordpress.org/plugins/woocommerce-email-validation/

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  12. Lorenzo July 3, 2017 at 8:31 pm #

    Hi

    Works fine with my default language but if I try to register from my spanish version (using WPML) there no email verification 🙁
    I need to activate something else ?

    I really need to use WPML, So before buying your plugin I need to be sure that all works fine in every languages.

    Thanks for your work and your help

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    • Lorenzo July 5, 2017 at 2:29 pm #

      UP ^^

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    • Lorenzo July 7, 2017 at 4:25 pm #

      Well … There no support here ?

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    • Booster Support Team July 14, 2017 at 12:14 am #

      Hi Lorenzo,

      Sorry for the delay. Maybe it’s possible to create/share an admin account to your server (WP and preferably FTP) so I could login and check what’s going on? My email is tom@booster.io.

      Best regards,
      Tom

      Booster Support Team