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19 Comments

  1. Jade February 18, 2019 at 4:55 pm #

    Everything works perfectly from registering a user but when I verify via the link in the email I am redirected to a 404 page.

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    • RokasJ February 18, 2019 at 7:34 pm #

      Hi Jade,

      Could you contact us directly at support@booster.io? Thank you.

      Best regards,
      Rokas – Support Team

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  2. Phil November 18, 2018 at 12:22 am #

    Hi!

    Please add to your todo list :

    – Block the welcome woocommerce email if the registration is not verified … and send the woocommerce welcome email just after verification is done 🙂

    TIA
    Cheers
    Phil

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  3. Hop November 13, 2018 at 2:26 am #

    everyone seems to have the same issue with no response from Booster. I will ask very simply

    How do we resend email verification link?

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    • RokasJ November 13, 2018 at 3:32 pm #

      Hi Hop,

      Unfortunately that’s not possible yet but we have added it to our todo list.

      Best regards,
      Rokas – Support Team

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    • Rob van Herpt November 14, 2018 at 10:01 am #

      E-mail to support@booster.io results in
      Uw bericht heeft enkele of alle geadresseerden niet bereikt.

      Onderwerp: Email verification
      Verzonden: 13-11-2018 16:59

      De volgende geadresseerde(n) zijn niet bereikt:

      ‘support@booster.io’ op 13-11-2018 16:59
      550 msg-id=1gMb5n-0001QK-WF)

      So it does not reach you.

      My question:
      I am using the e-mail verification and I think it helps getting less users that are bots.
      BUT
      They still manage to make an account, off course the account is flagged as non-verified.
      But the non-verified is not an attribute I can sort the users on.

      So removing non-verified users is not something I can do from Woocommerce. I need to do that by hand (13K users…) or with some kind of scheduled script directly on the database.

      I would prefer to do it myself, so I can check before I remove (I started using the verification a year after I started the WooCommerce site.

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    • RokasJ November 14, 2018 at 2:50 pm #

      Hi Rob,

      We have added sorting by verification status to our todo list.

      Best regards,
      Rokas – Support Team

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  4. Thibault de Changy November 11, 2018 at 9:24 pm #

    Verification mail seem wrong on my side. What can be the reason ?
    Tested on local host with a gmail SMTP config,, WP memory set to 256MB, I receive this link :

    http://localhost:8888/Lemaitre/mon-compte/?wcj_verify_email=eyJpZCI6MTksImNvZGUiOiI4NDdkMmI3NjkwNWJkNTEyZWNiN2Q4OWE2ZTRkNGJhNCJ9

    I tried it two times, with the same email recreated thru guest purchase, and the link(s) bring to a 404 error.

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    • RokasJ November 13, 2018 at 3:29 pm #

      Hi Thibault,

      Could you contact us at support@booster.io? Thank you.

      Best regards,
      Rokas – Support Team

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  5. Rob van Herpt May 22, 2018 at 4:23 pm #

    Sorting the users on the “Verified” field would be really helpful in deleting spam-accounts.

    Also marking a client as Verified by myself and being able to re-send the e-mail for verification would be really good options.

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  6. Robert Steele April 27, 2018 at 1:19 pm #

    Sometimes our users don’t get the user verification email, or miss it in their spam folder. Is there a way to have a manual override so when this happens, I can just verify them automatically?

    Also, is there a way to prevent them from adding items to the cart unless they are logged in? Or is this feature in a different plugin?

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  7. Phil February 23, 2018 at 4:31 am #

    Hi Tom 🙂

    Yep agree with Matthew, and remember my request, a link in the header of users list to order by Verified / Not verified please 🙂

    Cheers

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  8. Matthew Clark February 6, 2018 at 8:30 pm #

    Looks like there’s no way for an admin to manually mark an account as “verified.” Nor is there a way for an admin to re-send the verification email on behalf of the user.

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    • Volker May 22, 2018 at 5:30 pm #

      same question….if a user doesn`t press the verification/activation link, how can the admin resend the verification mail (reminder)

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  9. Héctor November 16, 2017 at 11:25 am #

    Is there any feature to add a confirm email field in the checkout page of the Woocommerce? Just in order to double check the email of the client. Something similar to this plugin: https://es.wordpress.org/plugins/woocommerce-email-validation/

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  10. Lorenzo July 3, 2017 at 8:31 pm #

    Hi

    Works fine with my default language but if I try to register from my spanish version (using WPML) there no email verification 🙁
    I need to activate something else ?

    I really need to use WPML, So before buying your plugin I need to be sure that all works fine in every languages.

    Thanks for your work and your help

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    • Lorenzo July 5, 2017 at 2:29 pm #

      UP ^^

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    • Lorenzo July 7, 2017 at 4:25 pm #

      Well … There no support here ?

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    • Booster Support Team July 14, 2017 at 12:14 am #

      Hi Lorenzo,

      Sorry for the delay. Maybe it’s possible to create/share an admin account to your server (WP and preferably FTP) so I could login and check what’s going on? My email is tom@booster.io.

      Best regards,
      Tom

      Booster Support Team