[Rony P]

Hello John,

Thank you for your feedback. I’m glad to hear that the issue has been resolved on your end.

I’ve added this bug to our to-do list, and our team is currently assessing the feasibility and compatibility of the fix across various test cases. We want to ensure that the solution works seamlessly with all relevant scenarios.

Once we complete these assessments, we will incorporate this fix into our upcoming release. Your input is invaluable in helping us improve our product, and we appreciate your patience and understanding.

Best regards,
Rony

[Rony P]

Hello John,

I’m Rony from the support team.

I apologize for the inconvenience caused by the recent update to version 7.2. To assist you more effectively, could you please generate a support ticket at the following URL? This will help us track and resolve your issue promptly.

[Booster Support Ticket](https://booster.io/my-account/booster-contact/)

Thank you for your understanding and cooperation.

[Rony P]

Hello @novellyyours,

Thank you for your patience.

Could you please share the credentials of your website, so I can check the issue?

[Rony P]

Hello,

We have just released a new version of booster v6.0.1.
Can you please upgrade the plugin and confirm whether your fix has been included or not?

Kind Regards,
RonyP – Support Team

[Rony P]

Hello,

We have just released a new version of booster v6.0.1.
Can you please upgrade the plugin and confirm whether your fix has been included or not?

Kind Regards,
RonyP – Support Team

[Rony P]

Hello,

Thanks for reaching out to us.

Kindly please replace place the attached file with the path to fix the issue:

File Path: wp-content/plugins/woocommerce-jetpack/includes/shipping/class-wc-shipping-wcj-custom-with-shipping-zones.php

Source Folder: https://storage.booster.io/custom-shipping-not-working-with-php-8/class-wc-shipping-wcj-custom-with-shipping-zones.zip

Note: Unzip the file and replace the class-wc-shipping-wcj-custom-with-shipping-zones.php with the File Path.

Kind Regards,
RonyP – Support Team

[Rony P]

Hello Omri,

Actually, Woocommerce is restricted some HTML tags to sanitize the input and output.
Booster is dependent on the Woocommerce structure and that’s why the saved code is deleted from the code and not shown in the product tab.
But don’t worry, I have a solution. on this. Can you please follow the below steps to fix this issue?

Go to Admin > Booster > Emails & Misc. > Custom PHP Module
Enable Custom PHP Module
Add the below code into the “Custom PHP” block.
if ( ! function_exists( ‘wcj_add_allowed_html_custom’ ) ) {
function wcj_add_allowed_html_custom( $allowed_html, $context ) {
$allowed_extra_html = array(
‘iframe’ => array(
‘width’ => true,
‘height’ => true,
‘src’ => true,
‘frameborder’ => true,
‘allow’ => true,
‘allowfullscreen’ => true,
),
);
$allowed_merged_html = array_merge_recursive( $allowed_html, $allowed_extra_html );
return $allowed_merged_html;
}
add_filter( ‘wp_kses_allowed_html’, ‘wcj_add_allowed_html_custom’, PHP_INT_MAX, 2 );
}
Save the settings
Check the Product tag settings/configuration and the output.

This will work for you.
Let me know if it is working for you or not. 🙂

Thanks,
Booster.io – Support Team

[Rony P]

Hello,

Could I please get debug log so that I can target the bug directly?

As per my notes, I did not make any changes related to the wp_mail() function. There may be some other conflict.

Kind Regards,
RonyP – Support Team

[Rony P]

Hello,

My sincere apologies for the above. Could anyone share the exact error so that I could have a look?

Kind Regards,
RonyP – Support Team

[Rony P]

Hello Andrea,

Every product input field will be saved as order item meta. So you just need to use the “[wcj_order_items_meta]” shortcode to showcase the details.

[wcj_order_items_meta]

Here you will have to pass the meta-key for your input field.

Kind Regards,
Rony P – Support Team

[Rony P]

Hello Volker,

Kindly please have a look at email services at your hosting support end.
Please let me know if you are still finding issues.

Kind Regards,
Rony P – Support Team

[Rony P]

Hello Guys,

Thank you so much for your valuable feedback.

We had already given try for some features on the WordPress network-based multisite.
Some of them are working fine as the network is creating different instances for all network sites.
I have no idea about WPMU but will try to fetch the plugin and if possible I will make the required changes.
Regarding cons, Adding these requests to my to-do list and find a solution so that our plugin can be used at minimum server resources and we can also decrease cron frequency.

Thank you again.

Kind Regards,
Rony P – Support Team

[Rony P]

Hello,

Apologies for this but we are not able to support fully WPML instances.

Our plugin is not fully compatible with WPML. Actually, WPML creates different instances of page/post/product and settings. The booster will save settings in a single option that’s why you are facing this issue.

As we have described in our document we have basic support for WPML.

But there is one possibility for the fix.

Maybe the issue will resolve by setting the custom_field_* field to “Copy” in WPML’s “Multilingual Content Setup” located in the product. This copies all these settings from the original product language to the translated products.

You can try this.

Thanks,
Booster.io – Support Team

[Rony P]

Hello Eric,

Mostly we have listed all the shortcodes under categories.

The [wcj_order_total_weight] will help you to show the weight of the order.
[wcj_order_total_weight] is listed on https://booster.io/category/shortcodes/orders-shortcodes/

There are 12 shortcodes are listed at a time on a single page so you can use pagination at the end of the shortcode list.

You can check by clicking the “Newer posts” button at the bottom.

[Rony P]

Hello,

We have changed the folder name, Can you please remove v5.4.0 folder and download zip file again.

Kind Regards,
Rony P – Support Team

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