Hi there,
We are a paying user of Booster plus.
We use lots of product add ons with drop downs to create custom products.
We also use multicurrency by IP address to display prices in Australian dollars for our Australian customers and NZ dollars for New Zealand customers.
We have discovered that the multicurrency conversion is only being applied to the base price and not to the add ons. Worse, the UI is labelling the add ons with the currency they should have been converted to but not actually converting them.
For example if you view this product from NZ the the add on “Basic monitoring” costs NZ$248 which is correct, but if you view it from Australia it says the add-on costs $248 Australian dollars!
This means our Australian users ar being shown prices about 10% higher than they should be. Some of our products have a base price of zero and are entirely made up of add ons, others have both, so the price is complete nonsense if the base is converted but the add ons are not.
Are we missing something we have to enable to make this work, or is this a bug? If so, how soon can you get it fixed please?
Thanks!