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Home › Forums › Booster Plus Customer Forum › Customer info and check out info disappeared on PDF invoice in initial mail

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  • October 16, 2023 at 4:38 pm #47476
    Lode Callens
    Participant

    All customer info and check out info is not in the PDF attached to th eautomatically sent mail. When checking the invoice in Woocommerce all info is in the invoice. When sending the mail with PDF invoice manually via the order, then it is sent correctly.

    Can I get a solution quickly as customers are receiving incomplete invoices?

    Problem is there since last update to 7.1.2

    October 17, 2023 at 5:20 am #47482
    David G
    Participant

    Hi @lode-callens,

    Thanks for reaching out to us.

    We are checking the issue from our side and will get back to you with the solution soon.

    October 17, 2023 at 1:35 pm #47490
    Lode Callens
    Participant

    Hi @davidg, other people logged this problem already a couple of days ago. As I have multiple webshops running with Booster For Woocommerce this is really urgent. When can we expect the solution?

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