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April 12, 2023 at 3:23 pm in reply to: Cart Abandonment Module missing from Cart and Checkout #45184
10gital
ParticipantTopic from : wordpress.org/support/topic/not-user-friendly-and-buggy-on-paid-versions-too/
April 12, 2023 at 3:22 pm in reply to: Cart Abandonment Module missing from Cart and Checkout #4518310gital
ParticipantNo they won’t include any new function for the LTD owners :
“Thank you for being a long-term user of Booster since 2016, and for sharing your experience with us. We apologize for any complications or difficulties you may have faced with our user interface and documentation. We’re constantly working on improving the UI/UX and documentation, and we’re excited to announce that we will be releasing a major update within a month, which includes a re-imagined UI/UX from the ground up.Regarding your concern about new features not being included in your updates, please note that lifetime license owners are entitled to receive all updates that were available at the time of their purchase. However, any new features released after that time are part of our new Elite license.
We apologize for any inconvenience caused by the bugs you reported, and our support team has received your report and will work to resolve it as soon as possible. We appreciate your patience and understanding in this matter.
Lastly, we would like to clarify that our decision to charge lifetime license owners for ongoing technical support was made to provide better support to all of our customers and to continue developing and improving the plugin. We understand that this may not be ideal for all lifetime customers, but we believe that paid support is necessary for the continued success of the plugin. Thank you for your continued support and understanding.”
10gital
Participant2 updates since my initial post, and no correction of this bug, despite the developper answer :
“We apologize for any inconvenience caused by the bugs you reported, and our support team has received your report and will work to resolve it as soon as possible. We appreciate your patience and understanding in this matter.” on Feb., 20.10gital
ParticipantOK, we have to remove the h t t p s to publish the link. I think you should change your forum security setup.
10gital
ParticipantThe issue : dropbox.com/s/j9412vei1euiedg/sc2.jpg?dl=0
The custom email HTML code : dropbox.com/s/yshlt5movrr386b/sc1.jpg?dl=010gital
ParticipantHi, when I post an URL here I think Wordfence blocks it.
10gital
ParticipantYes, how to share screenshots?
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