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Viewing 7 posts - 1 through 7 (of 7 total)
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  • in reply to: Cart Abandonment Module missing from Cart and Checkout #45184
    10gital
    Participant

    Topic from : wordpress.org/support/topic/not-user-friendly-and-buggy-on-paid-versions-too/

    in reply to: Cart Abandonment Module missing from Cart and Checkout #45183
    10gital
    Participant

    No they won’t include any new function for the LTD owners :
    “Thank you for being a long-term user of Booster since 2016, and for sharing your experience with us. We apologize for any complications or difficulties you may have faced with our user interface and documentation. We’re constantly working on improving the UI/UX and documentation, and we’re excited to announce that we will be releasing a major update within a month, which includes a re-imagined UI/UX from the ground up.

    Regarding your concern about new features not being included in your updates, please note that lifetime license owners are entitled to receive all updates that were available at the time of their purchase. However, any new features released after that time are part of our new Elite license.

    We apologize for any inconvenience caused by the bugs you reported, and our support team has received your report and will work to resolve it as soon as possible. We appreciate your patience and understanding in this matter.

    Lastly, we would like to clarify that our decision to charge lifetime license owners for ongoing technical support was made to provide better support to all of our customers and to continue developing and improving the plugin. We understand that this may not be ideal for all lifetime customers, but we believe that paid support is necessary for the continued success of the plugin. Thank you for your continued support and understanding.”

    in reply to: Hide _reduced_stock in custom order email #45182
    10gital
    Participant

    2 updates since my initial post, and no correction of this bug, despite the developper answer :
    “We apologize for any inconvenience caused by the bugs you reported, and our support team has received your report and will work to resolve it as soon as possible. We appreciate your patience and understanding in this matter.” on Feb., 20.

    in reply to: Hide _reduced_stock in custom order email #44508
    10gital
    Participant

    OK, we have to remove the h t t p s to publish the link. I think you should change your forum security setup.

    in reply to: Hide _reduced_stock in custom order email #44507
    10gital
    Participant

    The issue : dropbox.com/s/j9412vei1euiedg/sc2.jpg?dl=0
    The custom email HTML code : dropbox.com/s/yshlt5movrr386b/sc1.jpg?dl=0

    in reply to: Hide _reduced_stock in custom order email #44506
    10gital
    Participant

    Hi, when I post an URL here I think Wordfence blocks it.

    in reply to: Hide _reduced_stock in custom order email #44466
    10gital
    Participant

    Yes, how to share screenshots?

Viewing 7 posts - 1 through 7 (of 7 total)