[David G]

Hello @lcwoffindin ,

The same key “_wcj_product_input_fields_local_1” will work for the other products. No need to change the key for each product.

[David G]

Hi @lcapozzi ,

Just download the latest version from here: https://booster.io/my-account/downloads/

Please export all the settings of the booster, and then go to the Plugins >> Add New >> upload the plugin, and activate the plugin.

This way, you can update the plugin to the latest version without losing the data.

[David G]

Hello @lcwoffindin ,

Thanks for reaching out to us.

Could you please confirm that you are receiving booster data in the “myData” variable?

[David G]

Hello @roiverhogen ,

Thanks for reaching out to us.

If possible can you please share screenshots of your configuration settings? So, we can check and help you.

[David G]

Hi @ilonafurnexx-nl,

We have just released a new version of Booster, v7.1.3.

Could you please upgrade the plugin and confirm whether your issue has been resolved or not? Please check and let us know if you are still facing the same problem.

[David G]

Hi @ilonafurnexx-nl ,

Thanks for reaching out to us.

Can you please let us know which booster version you are using? So, we can check and help you.

[David G]

Hi @ilonafurnexx-nl,

Thanks for reaching out to us.

But sorry, this kind of feature isn’t available in the plugin. We will check other customer requests and try to add this feature in our upcoming updates.

[David G]

Hi @lode-callens,

Thanks for reaching out to us.

We are checking the issue from our side and will get back to you with the solution soon.

[David G]

Hi @novellyyours ,

Thanks for reaching out to us.

We are checking the issue from our side and will get back to you with the solution soon.

[David G]

Hi @enteractive ,

Thanks for reaching out to us.

We are checking the issue from our side and will get back to you with the solution soon.

[David G]

Hi @gschepel ,

Thanks for reaching out to us.

If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

[David G]

Hi Sasha Lewis,

Thanks for your message. feel free to open a new ticket for further help.

[David G]

Hi @talkytoaster ,

Thanks for your reply.

Please make sure you have entered the correct key because this issue may be due to the license key. You can update it manually.

[David G]

Hi @sizegenetics ,

Thanks for reaching out to us.

If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

[David G]

Hi @talkytoaster ,

Thanks for your message. Please try to upgrade the plugin manually. You can follow the below steps.
1. Download the latest plugin file from your booster account
2. Upload the zip file from Admin >> Plugins >> Add New >> Upload Plugin
3. After uploading this when you will be asked for overwriting the plugin folder or not. Please select the yes option.
Overwrite the plugin folder. This may take 1-2mins max.

Let us know if you have further queries.

[Author]

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