[David G]

Hi @oosin,

Thanks for reaching out to us.

Mostly our plugin is compatible with all well-known plugins in the market. In some weird cases, we find some compatibility issues.

Let us know if you have further queries.

[David G]

Hi @oosin,

Thanks for reaching out to us.

The invoice will display the same timezone you have set under WordPress → Settings → General.

Please ensure it’s set to UTC+8, and the PDF will reflect the correct date.

[David G]

Hello,

Hiding discontinued products using the Booster widget will remove them from the front-end product listings and search results in your store. This means search engines will also not see these products, which can affect their indexing and ranking over time.

The feature works by filtering products at query level, so they are excluded from WooCommerce loops such as shop pages, category pages, and search results. The products remain in your database and can still be accessed directly via their URL unless you set them to draft, private, or redirect them.

[David G]

Hi Shimon,

Thanks for reaching out to us.

We are checking the issue from our side and will get back to you with the solution soon.

[David G]

Hi Chris Lee,

We’ve tested on our end and are not able to reproduce the fatal error you’re experiencing. This suggests the issue might be related to your specific site configuration, settings, or environment.

To investigate and fix this properly, we would need to debug the issue directly on your site. Without seeing the exact setup where the error occurs, it’s very difficult for us to identify the root cause and provide a reliable fix.

We kindly request you to contact us here:

Contact Us

Please note: You will not be asked for any payment for bug fixing or support related to Booster Core. We offer this support free of charge.

We truly appreciate your patience and cooperation. Please do reach out via the support form, and if possible, share temporary access or staging credentials so we can debug directly and resolve this quickly for you and for others who might be affected.

Thank you again for your continued support.

[David G]

Hi Chris Lee,

Thanks for reaching out to us.

We are checking the issue from our side and will get back to you with the solution soon.

[David G]

Hi @kombimedia,

Thanks for reaching out to us.

We are checking the issue from our side and will get back to you with the solution soon.

[David G]

Hi @oosin,

Thank you for reaching out.

You can achieve this using our “Price Format” module. This module allows you to customize the price display according to your preferences.

For more information, please refer to our documentation here:

Price Formats for WooCommerce plugin

[David G]

Hello @oosin,

Thank you for your message.

Please take a safe backup of the following file:
wp-content/plugins/booster-plus-for-woocommerce/includes/class-wcj-checkout-files-upload.php

Once the backup is complete, download the updated file from the link below, replace the existing file with it, and check if the issue is resolved:

https://sendgb.com/7K61HWBCrDO

After testing, please let us know the outcome.

[David G]

Hi @oosin,

We have just released a new version of booster v7.2.6.

Can you please upgrade the plugin and confirm whether your fix has been included or not?

[David G]

Hello @janetrosehenry,

Thank you for reaching out to us.

PDF invoices cannot be opened properly on some servers due to an error log conflict. So added below code on you wp-config.php. The query plugin also follows this method. that’s why it was working when you activate it.

@ini_set( ‘log_errors’, ‘On’ );
@ini_set( ‘display_errors’, ‘Off’ );
define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );
define( ‘WP_DEBUG_DISPLAY’, false );

[David G]

Hi @auditorium,

Thanks for your message.

Glad to know the issue is resolved. Let us know if you need any further assistance.

[David G]

Hi @atelier,

Thanks for reaching out to us.

You can add the new field and use the product shortcode option, then insert the [wcj_product_sku] shortcode in the value.

Please see this for reference: https://tinyurl.com/2xpwecby

[David G]

Hi @rakushun,

No problem, we have a solution.

You can export all the products and change the price from “0.00” to “0” in the XLS sheet. Then, you can re-import the products, which will make it easier to update the prices for multiple products.

[David G]

Hi @creaweb_kad,

Thanks for sharing the screenshot.

The issue seems to be related to the email type. Please try changing the email format from plain text to HTML.

[Author]

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