Order number

[wegastudios]

Hi, i’m having an issue with order number, search in admin area doesnt work so i can’t search fo orders and an automatic import doesn’t matches orders too.
It was working until the first days of the year, now i can’t import anymore tracking codes. Anyone with the same problem?
If i deactivate the order number the search goes right again, i’ve the yearly reset counter option enabled in the server log i find also this warning:
PHP Warning: preg_replace(): Unknown modifier ‘2’ in /home/XXX/XXX/mydomain.it/public_html/wp-content/plugins/booster-plus-for-woocommerce/includes/class-wcj-order-numbers.php on line 221

• This topic was modified 1 year, 3 months ago by wegastudios.

[David G]

Hi @wegastudios

Thanks for reaching out to us.

If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

[wegastudios]

i posted a reply but it doesn’t show

[wegastudios]

if i post with links to screnshot it goes on moderation i think and i can’t see the message here, can you please provide an email or check moderation?=

[wegastudios]

Hi @davidg
any news for the order search missing problem?

[David G]

Hi @wegastudios

Thanks for your message.

Can you generate a ticket we will check and help you.

[Author]

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