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Home › Forums › Booster Plus Customer Forum › Global product tabs not showing since 5.5.6

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • March 30, 2022 at 10:50 am #32906
    Steve
    Participant

    Hi,
    Global product tabs show as empty tabs following the update to 5.5.6
    I’ve tested with different PHP versions, themes and hosting.
    The tab head/title shows but the tab content is missing.

    March 30, 2022 at 12:49 pm #32907
    David G
    Participant

    Hi Steve,

    If possible can you check once if there is any display:none property on the content? Because this could happen if you have copied content from somewhere else. Or you can provide us the website URL where this is not showing. We will check from our side and help you.

    March 30, 2022 at 12:53 pm #32908
    Steve
    Participant

    Hi,
    There is no display:none; hiding the content. The content doesn’t show in the source.
    An example page is https://goosfest.com/tickets/the-robbie-cavanagh-band-and-cry-baby-and-the-hoochie-coochie-boys/
    The ‘Covid-19 notice’ tab is a global tab with content but shows empty.

    April 4, 2022 at 9:22 am #32999
    Eva Vass
    Participant

    Same error in our website.

    April 4, 2022 at 11:02 am #33002
    Steve
    Participant

    I had a support ticket open where they modified wp-content/plugins-booster-plus-for-woocommerce/includes which resolved the issue.

    Looking via FTP, I think that’s the only file they needed to amend.

    They said they’d include the fix in a future release.

    I tried including the source of the amended file here for you but it won’t let me post it.

    Maybe hit support up for an updated copy or let me know if you’d like me to send the file to you somehow.

    April 4, 2022 at 11:09 am #33003
    La Force
    Participant

    Hi Steve, can you send me the file to cage.ja@gmail.com

    April 4, 2022 at 11:11 am #33004
    La Force
    Participant

    Same issue here on two websites…

    April 4, 2022 at 11:14 am #33005
    Steve
    Participant

    Sent 👍

    April 4, 2022 at 11:31 am #33006
    La Force
    Participant

    Thanks, Steve, your file worked for me perfectly.
    The solution that worked for me is that Steve sent the file I just uploaded the file in hosting:
    public_html > wp-content > plugins > booster-plus-for-woocommerce > includes

    April 4, 2022 at 11:57 am #33007
    David G
    Participant

    Hi Steve,

    You can find the updated file from the below link.
    https://we.tl/t-RN9VYbh2b9

    April 9, 2022 at 2:14 pm #33088
    paulk007
    Participant

    Same issue, content not hidden just not there.

    April 9, 2022 at 2:47 pm #33089
    Steve
    Participant

    @paulk007

    If you replace class-wcj-product-tabs.php at wp-content/plugins-booster-plus-for-woocommerce/includes with the amended version at https://we.tl/t-RN9VYbh2b9 they’ll function as normal again 👍

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