Custom Order Status not showing

[Manon Schipper]

Hello,

I created a custom order status, and is linked with a specific payment method. But when the client is using this payment method, the custom order status is NOT triggered. What could be the problem?

[Rony P]

Hello,

Actually, It will happen with some payment gateways because some payment gateways are immediately changed the order status on order creation. of ex. BACS gateway will change the order status to On-Hold.

So here is the solution. In Order Custom Statuses Module there is 1 option Set Default Order Status Forcefully. Please try to enable this option. It should be work for you.

https://prnt.sc/vtb020

Thanks,
Booster.io – Support Team

[Author]

Posts