Custom fields to the checkout page not working on new sites

[frankthequeen]

Hello, I have been using Custom fields for at least five years and it has always worked well. On old sites it still works well, but now when I go to activate it on new sites, the custom fields are not added to the billing page. Maybe something has changed in the Woocommerce pages? To replicate the problem just create a brand new Woocommerce website and add a Custom field to the checkout page.

[David G]

Hi @frankthequeen,

Thank you for reaching out to us.

If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

[frankthequeen]

I created a testbed on https://www.studiolaregina.com/wordpress/wp-admin/
You can login as admin:
user booster
password pVQWtYNU#fP46)izqsTlf2Bo

[frankthequeen]

Sorry, you can login as user.
Please, change password and I’ll give you the admin role.

[frankthequeen]

Hello, did you have the change to check it?

[frankthequeen]

Hello, just found the problem. The custom fields are compatible with Classic checkout page but aren’t compatible with new Block checkout page. Please check and fix this.

[David G]

Hi @frankthequeen,

Thanks for the detailed report.

The custom fields are currently fully compatible with the Classic checkout.

For now, please switch to the Classic checkout as a workaround.

[Author]

Posts