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Home Forums Booster Plus Customer Forum Can’t place a support ticket – link is broken

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  • #46735
    ThinkFWD Group
    Participant

    Have been trying to reach support since yesterday and the link to put in a ticket is broken. Can only email. There are quite a few issues with various plugins:

    – Geolocation (not working)
    – Currency switcher by country (not working)
    – Wishlist (not working)

    Given that I just bought the plugin 2 days ago, I really expected a much better experience

    #46738
    David G
    Participant

    Hi @decompressionrealm

    Thanks for reaching out to us.

    If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

    #46747
    Nigel_TT
    Participant

    Geolocation usually does not work for IPv6 address, which is why a dropdown selector is suggested. Might also want to keep in mind that many IP location type services violate GDPR.

    I did not think that the Cart Wishlist even existed anymore within Booster Plus, you did uninstall the free version?

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